TERMS & CONDITIONS
By placing an order with us you express your understanding and agreement, being bound to the Terms of Use, Trade and/or Service as outlined in the following Conditions:
• vēr वेर is the trading name for Ver Limited (referred to in these terms and conditions as vēr वेर).
• The information contained within this document related to the general trading and ongoing development of vēr वेर and/or its online store.
Please read these Terms & Conditions carefully as they contain important information including warranty disclaimers and limitations of liability.
DISCLAIMER
The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, vēr वेर does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, vēr वेर does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquiries to verify the accuracy of the information provided.
In addition, to the fullest extent permitted by law, vēr वेर does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. vēr वेर accepts no liability arising from your access to this website.
We do not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. In summary, we are committed to protecting your privacy. We use the information we collect on the site to make browsing at our site as easy as possible and to enhance your overall shopping experience.
GENERAL
vēr वेर may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.
The law applicable to this website is the law of New Zealand.
Definitions and Application
1. In these Terms of Trade,” vēr वेर ” means Ver Limited trading as vēr वेर, "you" means the organization or individual who is ordering product on the website, and the “products” means the vēr वेर products which may be ordered on the website.
2. These Terms of Trade apply to any purchase of any products by you from this website which are delivered in New Zealand and internationally.
3. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
4. If any provision of these terms is found by a court of competent jurisdiction to be invalid, such terms shall be severed and the remaining terms shall be unaffected (in this instance the parties shall use reasonable endeavors to negotiate a suitable substitute provision).
5. To the fullest extent permitted by law, these Terms of Trade together with the order (as accepted by vēr वेर), the Legal Notice on the website and vēr वेर’s Privacy Policy constitute the whole agreement between the parties and supersede all prior discussions and agreements between them.
6. Orders and these Terms of Trade will be governed by the law applying in New Zealand and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Auckland, and the courts complement to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.
TERMS OF TRADE
If you purchase any products via this website, you must agree to vēr वेर ’s Terms of Trade.
ONLINE STORE TERMS
By agreeing to these Terms of Trade and/or Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
ORDERS
1. To submit an order for products (order), you must:
a) Create an account with vēr वेर on this website by registering your details and creating a username and password; and
b) Complete and submit the online order through your vēr वेर account.
c) Alternatively you may also complete and submit the online order as a guest.
2. vēr वेर reserves the right to refuse any order. In such cases, vēr वेर will notify you as soon as reasonably practicable and refund payment in full.
3. All products ordered are for personal use and gifting only. They must not be resold in any form or any place; vēr वेर reserves the right to take legal action against unauthorized and unofficial sale of goods.
PRICES AND PAYMENT
1. All prices on the website are in New Zealand dollars and are inclusive of GST. Prices are subject to change without notice.
2. The amount payable to vēr वेर for an order (order amount) will be the total of the following amounts:
a) The sum of the price of each product ordered as indicated on the website at the time of submitting the order (Product Subtotal);
b) The cost of delivery determined in accordance with Delivery stated above, and
c) The sum of any other fees which vēr वेर levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).
3. Where the order is to be delivered to an International address, the amount of GST will be deducted from the price of each Product ordered.
4. You must pay the order amount by credit card at the time of submitting the order. vēr वेर accepts Visa, Mastercard, or American Express.
5. Where the order is to be delivered to an International address, you may need to pay customs charges and/or duty fees as levied by your local government in addition to the order amount. vēr वेर is unable to provide advice on these charges.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Returns Policy.
GST
1. Where vēr वेर makes a Taxable Supply to you under or in connection with these Terms of Trade or in connection with any matter or thing occurring under these Terms of Trade and the consideration otherwise payable for the Taxable Supply does not include GST, vēr वेर will be entitled, in addition to any other consideration recoverable in respect of the Taxable Supply, to recover from you the amount of any GST on the Taxable Supply.
2. In these Terms of Trade, ‘GST’ means the tax payable on Taxable Supplies under the GST Legislation, ‘GST Legislation’ means the Goods and Services Tax Act 1985 and any related Act imposing such tax or legislation that is enacted to validate, recapture or recoup such tax and ‘Taxable Supply’ has the meaning given to it in the GST Legislation..
SHIPPING FEES AND HANDLING
Please refer to https://vertheritual.com/pages/shipping for our most up-to-date shipping fees & handling details.
DELIVERY
1. Where the order is to be delivered to a New Zealand address, vēr वेर will:
a) Use reasonable endeavors to deliver the order within 10 working days (Monday-Friday excluding official public holidays) from the date the order was submitted by you; and
b) Send the order by courier or by New Zealand Post where the order is to be delivered to a street address.
2. Where the order is to be delivered to an International address, vēr वेर will:
a) Use reasonable endeavors to deliver the order within 20 working days from the date the order was submitted by you; and
b) Send the order by registered mail.
3. You will be required to sign for all deliveries made by registered mail and couriers.
4. vēr वेर is not responsible for delays caused by adverse weather conditions or the customs clearance process.
5. vēr वेर is not liable for return shipping fees or fees to resend a shipment if our carrier is unable to deliver your order due to an incorrect address supplied by you, your refusal to pay duties, multiple failed attempts to reach you at point of delivery or otherwise. All shipping fees connected to returned products due to unsuccessful delivery are your responsibility.
LIABILITY
1. Without limiting vēr वेर ’s legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, vēr वेर reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment :
a) withhold supply and dispose of the products requested in the order, and/or
b) refuse to deal further with you, and vēr वेर will not be liable to you for any loss or damage directly or indirectly resulting from any such action.
2. To the fullest extent permitted by law, the products are sold and information is rendered to you on the understanding that you have sole responsibility for determining the suitability of the products for the purposes for which you intend to use them.
3. Subject to the following “No Warranty” clauses and to the fullest extent permitted by law, the liability of vēr वेर for any loss or damage suffered by you as a result of vēr वेर breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the products) is limited to a refund or replacement of the relevant products.
NO WARRANTY
1. Subject to the following clauses and to the fullest extent permitted by law, vēr वेर gives no warranty in respect of the products.
2. For consumers the products come with non-excludable warranties and guarantees under consumer protection legislation, such as that vēr वेर is the rightful owner, the products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. vēr वेर breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant products, and to compensation for any reasonable foreseeable loss.
3. You may also have express rights of action against vēr वेर under consumer protection legislation if vēr वेर supplied defective products to you that cause you injury, loss or damage.
REFUNDS AND RETURNS POLICY
We understand that skincare can be complicated, and we want you to feel confident with your purchases. As with all skincare products, your skin will take approximately two weeks to naturally adapt. Please be patient with your skin journey, as we ask that you wait the full two weeks to see the transformative results of our products. However, due to the nature of organic and natural skincare, any opened skincare products are final sale and not eligible for returns or exchanges due to cross contamination and hygiene considerations.
We honour a 14 day return policy provided that items purchased are returned in the same unopened condition they were received in and are in their original packaging. Please note, all shipping costs are non-refundable and will be the responsibility of the customer. To start a return, you can contact us on info@vertheritual.com with the reason for the return. We'll send you instructions on how and where to send your package. Items sent back to us without requesting a return will not be accepted. Upon receiving and inspecting your return, we will issue a refund to your original form of payment within 72 hours.
We are more than happy to replace or refund any of our products that are damaged in transit or arrival, and if your product is incorrect or faulty. Please contact us within 3 days of receiving your order and ensure to record any information or proof of damage/fault, as any complimentary resolutions will not be granted after this period of time.
Only items purchased on our website www.vertheritual.com can be returned for refund or exchange if damaged, incorrect or faulty. Items purchased at any of our stockists must be returned to their original point of purchase.
Please retain your postal receipt from the provider until you are certain your parcel has been safely received by vēr वेर. We may need to see this if we fail to receive your package.
We will do our best to process returns within 3 business days of receiving your return, and a reimbursement will be issued in the original form of payment.
If you have any further questions about returns, please contact us at info@vertheritual.com
COPYRIGHT
All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of vēr वेर or its content suppliers and protected by New Zealand and International copyright laws. The compilation of all content on this site is the exclusive property of vēr वेर and protected by New Zealand and International copyright laws.
TRADEMARKS
vēr वेर and all related graphics, photographs, logos, and product and service names are trademarks (both registered and unregistered) of vēr वेर or its affiliates in other countries. These trademarks, logos and other proprietary graphics may not be used in connection with any other product or service without vēr वेर ‘s express prior written consent.
FORMULATION
vēr वेर products are subject to reformulation, variations in manufacturing, suppliers, and/or processes at any given point in time that best suit the company’s objectives to support the ongoing development and general trading of the company. This includes any other intellectual property belonging to vēr वेर, its affiliated website (www.vertheritual.com), and pages on social media platforms without the requirement to notify you. As required, updated ingredient lists and other information will be immediately available for you to view on our website on indicated and relevant pages.
PRIVACY POLICY
vēr वेर is committed to protecting and respecting your privacy.
This policy sets out the basis on how vēr वेर processes the personal data collected from you or that you provide.Please read the following carefully -
SECURITY
vēr वेर ’s credit card transactions are fulfilled by a banking institution authorized under the laws applicable to this website. When collecting credit card information for online purchases, vēr वेर offers secured server transactions that encrypt your information in transit to prevent others from accessing it. All information is stored on a secure server. Your credit card details are encrypted and then removed from our system once your order has been dispatched.
Although vēr वेर engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorized use of your account.
You will need to register to use certain parts of this website. When registering, you will be required to nominate a username and password. You must keep this username and password safe and must not disclose this information to any third party. If you become aware of unauthorized use of your account, please notify us immediately.
LICENSE AND SITE ACCESS
vēr वेर grants you a limited license to access and make personal use of this site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except with vēr वेर ’s express prior written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of vēr वेर. You may not use any metatags or any other hidden text using vēr वेर ’s name or trademarks without vēr वेर ’s express prior written consent. Any unauthorized use will automatically terminate the license granted above.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.vertheritual com so long as the link does not portray vēr वेर , its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by vēr वेर , you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any vēr वेर ‘s logo or other proprietary graphic or trademark as part of the link without vēr वेर ’s express prior written consent.
THIRD PARTY WEBSITES
vēr वेर may include links on this website to websites owned by other parties. vēr वेर is not in any way responsible for the material contained on these sites, nor is vēr वेर responsible for the availability of these sites. vēr वेर does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is vēr वेर responsible for any damage, offense or loss caused as the result of visiting these websites.
vēr वेर recommends that before you visit any website you check that your computer is running up-to-date virus checking software.
COOKIES
If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit vēr वेर ’s website. Cookies allow vēr वेर to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to this website. vēr वेर uses cookies to track and collect information about which parts of vēr वेर ’s site and newsletter (including links to other websites) are being visited by you.
Cookies also allow vēr वेर to recognise your computer while you are on vēr वेर ’s site, and to send you to the country of origin and language you selected on your first visit to vēr वेर ’s site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.
If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms & Conditions and/or service, you are prohibited from using the site or its content:
1. for any unlawful purpose
2. to solicit others to perform or participate in any unlawful acts
3. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others
5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
6. to submit false or misleading information
7. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet
8. to collect or track the personal information of others
9. to spam, phish, pharm, pretext, spider, crawl or scrape
10. for any obscene or immoral purpose
11. to interfere with or circumvent the security features of the service or any related website, other websites, or the internet.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
The website is made available to you for your lawful, personal, non-commercial use only. You may use the website only for the purposes and in the manner permitted by the website and subject to these Terms of Use, Trade and/or Service and all applicable laws. Using the website for any other purpose of in any other manner is strictly prohibited.
The website and its content may not be copied, reproduced (except for printing in accordance with this section), imitated, republished, translated, uploaded posted, publicly displayed, transmitted, modified, indexed, catalogued, mirrored, or distributed in any way, in whole or in part, for any purpose whatsoever, without the express prior written consent of vēr वेर.
You may print website pages for your personal, non-commercial informational purposes only, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices or disclaimers. You may not use any of the software or services that are used by vēr वेर in the operation or provision of the website except while you are using the website in accordance with these Terms of Use, Trade and/or Service.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless vēr वेर and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising our of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SEVERABILITY
In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
FORCE MAJEURE
If vēr वेर is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, vēr वेर will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website, should be taken to indicate that all information on the website has been modified or updated.
CHANGES TO TERMS & CONDITIONS
Any changes vēr वेर may make to the Terms & Conditions in the future will be updated directly on this page and where or when appropriate, notified to our registered customers via email correspondence.
LIMITATION OF LIABILITY
Subject to the provisions of consumer protection legislation that cannot be excluded, vēr वेर accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, vēr वेर will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, vēr वेर limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right of provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
To the extent permissible by applicable law, the law applicable to this website is the law upheld in the city of Auckland and the laws of New Zealand applicable therein unless the applicable laws of your province of residence requires that the laws of such province to govern, in which case, the laws of such province are to govern.
CONTACT DETAILS
vēr वेर
16a Shackleton Road,
Mt Eden
Auckland, 1024
New Zealand
info@vertheritual.com
If you have any further questions, comments, and requests regarding these Terms & Conditions please contact us at info@vertheritual.com
Last updated: 15th May 2023